In business communication, one often needs to make ethical choices about what information to provide and how to provide it. One way to understand this is to think about relevant ethical dilemmas or test cases.
Scenario 1: Your company is considering closing a factory in the United States and outsourcing production to Mexico. The earlier you inform workers of this decision, the more time they will have to find new positions, something obviously beneficial to...
In business communication, one often needs to make ethical choices about what information to provide and how to provide it. One way to understand this is to think about relevant ethical dilemmas or test cases.
Scenario 1: Your company is considering closing a factory in the United States and outsourcing production to Mexico. The earlier you inform workers of this decision, the more time they will have to find new positions, something obviously beneficial to them. Such early notification may also result in high employee turnover and low morale in the period immediately preceding the factory closure, though. When to tell workers of the impending plant closure is an example of an ethical issue in business communications.
Scenario 2: Imagine an engineer discovers a flaw in a part that might, under rare conditions, cause that part to fail. The engineer includes a mention of this possibility in a report. As a manager, you have the choice of highlighting the problem, causing a missed deadline and loss of revenue as the part is re-engineered, or you minimize the risks in your reports to upper management. This sort of failure of communication was a crucial element in the Challenger disaster.
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